Privacy Policy

Effective Date: March 15, 2025
Last Updated: March 18, 2025

This Privacy Policy outlines how AutoFirst ("Company," "we," "our," or "us") collects, uses, stores, and protects user data when using our app, website, and related services ("Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Data We Collect

We collect various types of data, including but not limited to:

• Personal Information: Name, email address, phone number, and account details when you register for our Services.
• Vehicle Information: Make, model, year, VIN, inspection details, and repair history.
• Transaction Data: Pricing, payments, and service details related to car inspections.
• Usage Data: IP addresses, device information, browser type, and interaction history with our app or website.
• Customer Data: Any data entered by Inspectors, including customer details and vehicle reports.

2. How We Use Data

We may use the data collected for the following purposes:

• To provide, maintain, and improve our Services.
• To facilitate car inspections and generate reports.
• To analyze vehicle pricing trends and enable price discovery.
• To assess car repairs, maintenance needs, and other automotive insights.
• To develop and train AI models for improving inspection accuracy and automation.
• To perform analytics, research, and service enhancements.
• To comply with legal and regulatory obligations.

3. Data Storage & Retention

We store customer and vehicle data for analytics, service improvements, and AI training. Data is retained as long as necessary for these purposes or as required by applicable laws. Users may request data deletion where legally applicable.

4. Data Sharing & Disclosure

We may share or sell data to third parties in accordance with applicable laws. Data may be shared with:

• Third-Party Partners: For research, market analysis, price discovery, and automotive insights.
• Service Providers: To support service delivery, analytics, and AI model training.
• Legal Authorities: When required to comply with legal obligations.
• Business Partners: In cases of research collaborations or business transactions.

5. Inspector Use of Data

Autofirst provides technology to Inspectors as a tool for conducting car inspections. We have no control over how Inspectors use, store, or share customer or vehicle data once collected through our platform. Autofirst is not responsible for the accuracy, reliability, or security of data handled by Inspectors. Users should refer to the privacy policies of individual Inspectors for more information on their data practices.

6. Security Measures

We implement industry-standard security practices to safeguard user data against unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to take precautions when sharing data.

7. User Rights & Choices

Users may:

• Request access to their data.
• Request correction or deletion of inaccurate data.
• Opt-out of non-essential data processing where applicable.

To exercise these rights, contact us at info@autofirst.ai.

8. Changes to This Policy

Autofirst reserves the right to update this Privacy Policy. Users will be notified of significant changes via email or platform notifications.

Contact Us
If you have questions about this Privacy Policy, please contact us at: info@autofirst.ai